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Frequently Asked Questions
What is your Shipping Policy?
All limited editions require 2 business days before shipping. Originals will be shipped the following business day.
Please note - I need the time (above) to actually print, assemble, and package your order if it is a limited edition. Everything at Hare Brain Art Studio is printed "on demand". I don't have any pre-made products sitting in my studio.
Shipping method is decided upon the size and type of artwork. Originals are not replaceable and hence are shipped differently than a print.
What is your Policy on Returns/Exchanges/Refunds?
My return policy is very simple:
If you're not happy with a purchase that you made on HareBrainArtStudio.com, for any reason, you can return it to me within 14 days of the order date. As soon as it arrives, I'll issue a full refund for the entire purchase price. Please note - Hare Brain Art Studio does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. Hare Brain Art Studio does not reimburse for lost returns.
Hare Brain Art Studio sells lots of pieces of artwork each month - all with a 100% money-back guarantee.
If you've hesitated to purchase artwork online in the past, why not give me a try? You have nothing to lose!
How to enjoy your newly collected artwork for generation to come?
The artwork has left my studio. Now, it is your turn to care for it. Protect your investment by following a few simple tips for preventative care:
How can I keep up with your new work?
The simplest way is to sign up for my newsletter which will keep you informed of any new work and even sales. You can also follow me on Instagram or on Facebook if you do social media.
What is your Privacy Policy?
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